+ Windows

Windows collection

Discover our selection of vinyl windows, guaranteed to suit every style and budget. Manufactured locally, we pride ourselves on quality and durability.
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Proudly Canadian

Our windows are manufactured locally in Ontario, meaning we get to pass the savings on directly to you. Quality and affordability come together at Quantum.
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+ Doors

Doors collection

From entry doors to patio doors, storm doors and more, discover the difference quality makes. Browse our selection of factory direct doors and save!
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Incredible Prices

Our doors are manufactured by us ensuring that we can stand behind the quality of our products. The best prices for the best quality doors - guaranteed!
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We do our very best to drop by your home within 24 hours. There, we take detailed measurements and provide you with an accurate, no obligation estimate!

Product Warranty

Read the entire Quantum Warranty prior to making your purchase or progressing with the installation of this product. By using or installing this product, you acknowledge the inclusion of this warranty in the terms of sale.

All Quantum products are made according to Quantum manufacturing standards. Minor imperfections in the accessories and glass might be present. Claims submitted for imperfections will be evaluated and judged by the appropriate AAMA, CSA, or NFRC specifications. Quantum will not be held responsible for any claims that arise between dealers and their customers.

This warranty is strictly applicable to Quantum vinyl windows, entry door systems, and patio doors. Quantum offers the following exclusive express warranties for Quantum products installed in Canada and the United States, subject to the stated limitations and conditions.

Windows Non-Prorated Lifetime Warranty

DESCRIPTION

1. White vinyl frames and parts
2. Cap-stock colored vinyl frames
3. Stainable wood grain lamination film
4. Exterior film lamination
5. Factory applied color paint
6. Factory applied stain finish
7. Elegance steel panel
8. Citadel fiberglass panel (with multipoint)
9. Citadel fiberglass panel (no multipoint)
10. Castle Gate wood panel (with multipoint)
11. Castle Gate wood panel (no multipoint)
12. Mechanical Parts and Hardware
13. Entry door non-decorative glass
14. Entry door decorative glass
15. Shades or blinds sealed between insulating glass
16. Decorative wrought iron options and metal accents

OWNER-OCCUPIED SINGLE-FAMILY HOMES

non-prorated lifetime warranty
20 years limited lifetime warranty
10 years limited warranty
10 years limited lifetime warranty
5 years limited warranty
1 year limited warranty
5 years limited lifetime warranty
5 years limited lifetime warranty
1 year limited warranty
5 years limited lifetime warranty
1 year limited warranty
5 years limited lifetime warranty
20 years limited lifetime warranty
10 years limited warranty
5 years limited warranty
2 years limited warranty

Please note: The warranties detailed above all commence from the original date of purchase from Quantum. They apply only to owner-occupied single-family homes. All multi-residential and / or commercial use, have a 5-year limited warranty on all products. This warranty also commences as of the original date of purchase from Quantum.

All vinyl window frames and parts are warranted by Quantum against defects in the material and workmanship that can result in peeling, blistering, corroding, flaking, fading, or de-lamination within the acceptable industry standards for the stated time period. The color warranty relates to manufacturing defects and does not have any bearing to UV exposure that occurs naturally to any exterior surface. The lamination warranty relates only to the exterior surface and manufacturing defects. It too has no bearing to natural UV exposure.

The warranty on windows is transferable to the new homeowner if the home is sold. An administration fee of one hundred dollars is applicable and must be paid within 30 days of the title transfer in order to ensure successful registration with Quantum. The lifetime warranty relates only to windows manufactured by Quantum, and subsequent components are subject to their individual warranties.

All hardware and mechanical window components are warranted by Quantum and will be free of manufacturing defects for the period of time detailed above.

Decorative glass, non-decorative glass, and insulating glass (with shades or blinds sealed inside), are warranted by Quantum. They shall be free from premature failure as well permanent visual obstruction caused by a failure of the glass seal as per the time period mentioned. The blind or shade located between the glass, any decorative metal, and wrought iron accents shall also be free of any manufacturing defects (relating to workmanship and materials) that significantly impair the correct operation and functionality of the product according to the stated time period.

If Quantum is provided with notice of a defect that occurs during the above-mentioned time-frame, Quantum will, at its sole discretion: 1) replace or repair the defective product (the cost of labor is included only within one year of the date of purchase) or 2) refund the client in the value of the original purchase price.

Ultra Patio Doors (Swing and Sliding Doors) Non-prorated Lifetime Warranty

DESCRIPTION

1. White vinyl frames and parts
2. Cap-stock colored vinyl frames
3. Stainable wood grain lamination film
4. Exterior film lamination
5. Factory applied color paint
6. Factory applied stain finish
7. Elegance steel panel
8. Citadel fiberglass panel (with multipoint)
9. Citadel fiberglass panel (no multipoint)
10. Castle Gate wood panel (with multipoint)
11. Castle Gate wood panel (no multipoint)
12. Mechanical Parts and Hardware
13. Entry door non-decorative glass
14. Entry door decorative glass
15. Shades or blinds sealed between insulating glass
16. Decorative wrought iron options and metal accents

OWNER-OCCUPIED SINGLE-FAMILY HOMES

non-prorated lifetime warranty
20 years limited lifetime warranty
10 years limited warranty
10 years limited lifetime warranty
5 years limited warranty
1 year limited warranty
5 years limited lifetime warranty
5 years limited lifetime warranty
1 year limited warranty
5 years limited lifetime warranty
1 year limited warranty
5 years limited lifetime warranty
20 years limited lifetime warranty
10 years limited warranty
5 years limited warranty
2 years limited warranty

Please note: The warranties detailed above all commence from the original date of purchase from Quantum. They apply only to owner-occupied single-family homes. All multi-residential and / or commercial use, have a 5-year limited warranty on all products. This warranty also commences as of the original date of purchase from Quantum.

All vinyl window frames and parts are warranted by Quantum against defects in the material and workmanship that can result in peeling, blistering, corroding, flaking, fading, or de-lamination within the acceptable industry standards for the stated time period. The color warranty relates to manufacturing defects and does not have any bearing to UV exposure that occurs naturally to any exterior surface. The lamination warranty relates only to the exterior surface and manufacturing defects. It too has no bearing to natural UV exposure.

The warranty on windows is transferable to the new homeowner if the home is sold. An administration fee of one hundred dollars is applicable and must be paid within 30 days of the title transfer in order to ensure successful registration with Quantum. The lifetime warranty relates only to windows manufactured by Quantum, and subsequent components are subject to their individual warranties.

All hardware and mechanical window components are warranted by Quantum and will be free of manufacturing defects for the period of time detailed above.

Decorative glass, non-decorative glass, and insulating glass (with shades or blinds sealed inside), are warranted by Quantum. They shall be free from premature failure as well permanent visual obstruction caused by a failure of the glass seal as per the time period mentioned. The blind or shade located between the glass, any decorative metal, and wrought iron accents shall also be free of any manufacturing defects (relating to workmanship and materials) that significantly impair the correct operation and functionality of the product according to the stated time period.

If Quantum is provided with notice of a defect that occurs during the above-mentioned time-frame, Quantum will, at its sole discretion: 1) replace or repair the defective product (the cost of labor is included only within one year of the date of purchase) or 2) refund the client in the value of the original purchase price.

ELEGANCE STEEL DOOR SERIES

All Elegance steel door panels are warranted by Quantum against defects in workmanship and material for the stated period of time. This warranty applies provided the door has been properly sealed on all six (6) sides within 7 days of the delivery and has been hung with a standard hinge and lock preparation. Warping of up to ¼ inch and visual imperfections like minor scratches shall not be regarded as defects. This warranty only applies to the door panel and not any other factory finished parts that might be sold along with the door. These warranties are granted only to the original building owner where the door was installed.

CITADEL FIBREGLASS DOOR SERIES

Citadel fiberglass door panels are warranted by Quantum against material and workmanship defects for the stated period of time. This warranty applies provided the door has been properly sealed on all six (6) sides within 7 days of the delivery and has been hung with a standard hinge and lock preparation. Warping of up to ¼ inch and visual imperfections like minor scratches shall not be regarded as defects. The warping warranty is only applicable to door panels up to a height of 7ft with factory installed multipoint locks. Door panels that are over this height limit or do not include the aforementioned locks will not qualify for this warping warranty. This warranty only applies to the door panel and not any other factory finished parts that might be sold along with the door. These warranties are granted only to the original building owner where the door was installed.

CASTLE GATE WOOD DOOR SERIES

Castle Gate Wood door panels are warranted by Quantum against material and workmanship defects for the stated period of time. This warranty applies provided the door has been properly sealed on all six (6) sides within 7 days of the delivery and has been hung with a standard hinge and lock preparation. Warping of up to ¼ inch and visual imperfections like minor scratches shall not be regarded as defects. The warping warranty is only applicable to door panels up to a height of 7ft with factory installed multipoint locks. Door panels that are over this height limit or do not include the aforementioned locks will not qualify for this warping warranty. This warranty only applies to the door panel and not any other factory finished parts that might be sold along with the door. These warranties are granted only to the original building owner where the door was installed.

All hardware and mechanical window components are warranted by Quantum and will be free of manufacturing defects for the period of time detailed above. Multipoint hardware must be factory installed at the point of purchase, and all locking positions need to be active at all times in order to benefit from this warranty over any period of time.

Decorative glass, non-decorative glass, and insulating glass (with shades or blinds sealed inside), are warranted by Quantum. They shall be free from premature failure as well permanent visual obstruction caused by a failure of the glass seal as per the time period mentioned. The blind or shade located between the glass, any decorative metal, and wrought iron accents shall also be free of any manufacturing defects (relating to workmanship and materials) that significantly impair the correct operation and functionality of the product according to the stated time period.

If Quantum is provided with notice of a defect that occurs during the above-mentioned time-frame, Quantum will, at its sole discretion: 1) replace or repair the defective product (the cost of labor is included only within one year of the date of purchase) or 2) refund the client in the value of the original purchase price.

Please note that the following are not considered defects and are therefore not covered by this warranty:

1. Slight color or texture variations in the finish,
2. Moderate color fading as the direct result of exposure to normal outdoor conditions (rain, sun, etc.),
3. Damage caused by something or someone other than a defect in the manufacturing process or materials used by Quantum.
(i.e. abuse, vandalism, improper use, foreign object impact, fire or similar casualty, act of God or nature, improper handling, installation or storage by freight carriers, installers, distributors, or other parties).

Exclusions From Warranty
Damages that result from the following are excluded from the coverage of this warranty.

1. Product damage, failure, or loss due to:
Products that are not fully paid for.
If the product dealer, with full knowledge, installs and/or reports a defect after the goods have been delivered/collected and signed off in their current state and without notifying Quantum of these damages prior to installation. The defects include (but not limited to) dents, cracks, scratches, and/or damaged parts.
Products subjected to use or conditions that are outside their specified limitations.
All windows manufactured outside the minimum and maximum sizes stipulated by Quantum.
Windows ordered that do not conform to Quantum’s specifications.
Windows that have been modified or repaired by anyone other than an authorized Quantum representative or factory-trained Service technician.
Hardware abuse such as the over tightening of the mechanism which can result in the roto gear stripping.
Normal wear and tear of the product that result from use and age. This includes the wear and tear of the weather-stripping.
Normal wear such as discoloration or fading of the finish from product use, exposure to the sun, and age.
Fading of corner welds on colored windows may occur over time. Touching up the color is the homeowner’s responsibility.
Improper handling, finishing, storage, modification, use, misuse or abuse, accident, alterations, installation, operation, or cleaning.
Storing windows outside.
Movement, vibration, or settlement of the structure.
Security systems that are improperly installed.
Product modifications that are not approved by Quantum.
Finishing or modifications made to the structure containing replaced or repaired product.
The repair, purchase, damage, or replacement of non-Quantum products.
The application of after-market window coatings to glass surfaces.
Accidents (including glass breakage) not caused by Quantum, which lead to seal failure.
Discoloration and/or damage, not caused by Quantum, to shades or blinds sealed between the glass and associated with normal wear and tear through normal product use, abuse, sun exposure, or age.
Glass damage resulting from installations at elevations over 4,000 feet.
Damage resulting from high humidity in the home (condensation, mold, and frost)
Damage resulting from inappropriate solvents, finishes, cleaning chemicals, or brick-wash.
Mechanical abrasions to the finish.
Non-factory applied sealants, caulking, or finishes. If your local dealer or contractor applies the finish, it is not covered by this warranty.
If any storm door is installed over the door, all warranties are void due to the excessive heat.
Finishes or products exposed to excessive amounts of moisture, (including greenhouses, hot tubs, and pools) or water leaks.
Products (light rims, frame, moldings, and panel) not finished properly within the stipulated 30 days of installation.
Acts of God or natural phenomena.
Corrosive elements such as acid rain.
Salt spray (which includes the salt-laden air found in coastal regions)

Minor product imperfections
Slight imperfections in the glass that have no effect on the structural integrity of the product or obscure the view (including swirls, air bubbles, and textures in decorative glass). Any imperfections must be visible from a distance of at least 6 feet from the surface (in accordance with industry standards).
Minor color variations in the glass
Slight panel and/or frame color or graining imperfections.

Minor product imperfections
Damage caused completely or partially from an installation that is not consistent with the industry installation procedures recognized by Quantum.
Reinstalled or altered products.
The use of products in non-vertical glazing.

NFRC Standards

Quantum products that carry the National Fenestration Rating Council (NFRC) Energy performance label have been tested according to the NFRC standards. These rankings are based on the combination of several computer simulations along with physical testing of each product sample. For more information about the NFRC energy performance ratings, visit www.NFRC.org.

The Limited Warranty is by no means a reflection of the useful life of Quantum products.

Entire Agreement

Unless through a signed written statement by and authorized Quantum representative, this Limited Warranty and all related terms contained herein constitute the full agreement between Quantum (seller) and the buyer or user. This Limited Warranty, including all of the Limitations of Liability herein contained, is made a part of such a written agreement unless specifically excluded. When buying or using any product covered by this Limited Warranty, the buyer/user agree that they do not rely on any verbal statements made by anyone should they directly contradict the details of this Limited Warranty.

Amendments strictly in writing

Quantum and the seller provide this produce while the buyer and user accept the product, subject to the aforementioned Limited Warranty, which may only be modified through written agreement. The agreement must also be signed by an appropriately authorized representative of Quantum.

CLAIMS UNDER THESE WARRANTIES

Prompt Notice of Claim

Should a buyer or user need to make a claim, the need to do so within the warranty period. The buyer or user needs to notify Quantum as soon as the problem presents itself. There should never be any delay, particularly not more than one year after the defect is first noticeable. Any other claims are covered by the warranties previously detailed. Any claims that are not presented to Quantum within one year will be barred.

Limited Warranty Claim Procedure

The homeowner must contact the dealer who was responsible for installing the Quantum product. Quantum dealers are then required to inspect the warranty claim prior to submitting it further.

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